Professional
etiquette is basically a code of conduct regarding interactions between
individuals in a business. When proper
professional etiquette is observed all involved feel free and comfortable and
work moves smoothly. Professional
etiquette plays a pivotal role in making a positive first impression.
Professional etiquette can be applied to an individual’s work life, and
includes emails, phone call and business meetings. Culture should also be
considered when extending business etiquette. Culture in India is vastly
different than those in the West and as such there many differences in dinning
style, greetings, perceptions of body language and so forth.
Professional
etiquette training will help develop a good image, improve our communication
skills and teach us appropriate behaviour at the dining table or even at
meetings. Some of the essential skills that a good training will develop are
·
Email Etiquette: Writing a professional email
should be approached much differently than writing a personal one. The professional
etiquette training will teach you the dos and don’ts of writing a
professional email.
·
Telephone Etiquette: Telephone calls precede
face-to-face meetings with important professional contacts. Thus when observing
proper telephone etiquette you help to ensure that the person you are talking
to will want a direct meeting to take place.
·
When meeting professional contacts you only get one
chance to make a positive impression. Some factors in achieving such an
impression are appropriate attire and physical appearances, the right verbal
and non-verbal communication skills as well as the manners and good business
etiquette practices. The right training will explain ways to tackle each
aspect.
·
Business Meeting Etiquette: When you’ve been
invited to meet in person with a professional contact the training will show
you how to keep a few general rules in mind to show that you respect them and
the time they gave you. Doing this will make a positive impression and will
make the encounter easier for all parties.
·
Dining Etiquette Basics: There may be times when
you will meet a business contact over a meal or attend a professional function where
food is involved. It is possible that you many even attend a job interview held
at a restaurant. For these reasons it is important to know proper dining
etiquette so that you may make a good impression.
Professional
etiquette training will open doors of opportunity for you. Your prospective clients
and associates will form good opinions of you, based on your soft skills and
business etiquette. If you are good at communicating and are relaxed in
different business situations then you will inspire trust more rapidly than
someone who lacks soft skills and appropriate etiquette. Being courteous,
knowing how to handle business meetings and lunches leaves a lasting
impression. Etiquette is essential
because they help others feels respected. And as such business
etiquette training is important.
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