Soft Skill Training

“The strongest words can be said in the softest voice and still be resonant”- Erin Finnegan

The term ‘soft skills’ is not related to talking in soft voices, but often used to describe the skills which exemplify relationships with other people, or which are about our approach to life and work. The skills we use to develop, modify, restructure or augment our personality, behavior, attitudes and mindset.  A lot of people are looking for soft skill training to improve their image, social standing, and work ethics.

Strong communication skills are always a treasured asset both in business and personal settings. Anyone can benefit from effective communication for job interviews, speeches, client meets, or any other business communication contexts. Soft skills training is the most valued yet overlooked communication coaching for business. Soft skills are a derivative of general communication skills that include a cluster of social graces, personality traits, habits, positive approach and sociability that characterizes one's overall relationships. Soft skill training is about adding a 'human touch' to the way in which we communicate. It helps us not only in communicating effectively, but in broader interactions with others in a constructive, cooperative, and productive manner. A soft skill trainer can show you how to work on your thoughts, actions and behavior, this can have value for anyone in almost any business context as well as in private life.

Convince and Cooperate

For example, understanding soft skills will play a crucial role for any entrepreneur looking to convince a team of potential investors on the value of their enterprise. Employers could use their soft skills training to work with their employees in a cooperative manner to enhance the overall sense of unity and teamwork.

On a Personal Note

This form of communication necessitates abandoning speaking in abstract or impersonal language and instead addressing people on a more sensitive and empathetic level. A speaker with soft skills mastery will not only be able to clearly convey ideas and concepts, but also their passion, priorities, urgency, and a sense of personal investment to their listeners.

Grab their Attention

Unconsciously, many people sound robotic when speaking in front of an audience. This is why soft skills training courses are vital in any business setting. It extends beyond other forms of communication training because at its core it is about the human-to-human interaction itself, independent of the environment. A businessperson's career and personal life can thrive from learning such courses. The trained speaker will instinctively know how to capture the attention of an audience and lean them towards the message. A soft Skills Trainer helps guide the individual to reduce the nervousness and anxiety most people experience with public speaking and replace it with genuine confidence. Ideally, such soft skills training courses also extend to non-verbal communication and body language. From the finer nuances like the way you walk to instill a sense of confidence.

Soft skills training are also important for anyone who feels insecure in communicating effectively and convincingly with co-workers, bosses, employees, investors, or clients. If you believe soft skills training could benefit you and you are looking for such training course then come to ICBI.

Image Consulting Business Institute (ICBI) is breaking new ground in India and the world as the biggest brand in Image Consulting and Soft Skills Training space. It offers the most comprehensive and well-defined image consulting and Soft Skills and Business Skills Training programs in a scientific, yet functional approach.

How good soft skill training will give you impeccable group skills

Many organisations are realising the importance of soft skills in addition to the technical skills. You may possess technical knowledge to get selected in an interview however the real test begins when you have to start communicating with your clientele. It is at this stage, a mastery of soft skill training will help you in your career.

Soft skills are basically the personal character traits or qualities each of us has. They make up who we are, this includes our attitudes, habits and how we interact with other people. They are not formal or technical skills. If you possess these skills you can excel as a leader because then delegating, problem solving, team building and motivating will become easier, most important you will know how to interact with people. However many employers have realized that many candidates with technical skills lack soft skill. It is important to balance the traditional skills with soft skills training, 

Research has indicated that there is a soft skill gap; i.e. a difference between technical skill and the soft skill. For instance:

• If you are good at getting clients, but not at retaining them, it is due to the communication skills gap.

• When you have lots of managers but no leaders, it is due to gap in skills gap.

• When there is a lot of staff turnover and you have to retain people, it is a gap in skills which we term as soft.

To enhance professionalism among employees and their clientele soft skill training has been identified as the key factor. The training will focus on improving

·         Verbal communication – People with good verbal communication skills have the ability to convey information to others effectively.

·         Interpersonal skills – Good interpersonal skills means one has the ability to communicate well,  is willing to listen to people without being judgemental, share ideas and assist co-workers when they need help.

·         Writing – Good written communication helps get the message across clearly.

·         Problem solving and critical thinking – Problem solving is the ability to identify a problem and come up with possible solutions.  Critical thinking skills allow you to evaluate each possible solution, using logic and reasoning to determine which one is most likely to be successful.

·         Active listening and learning– an attribute essential to ensure one listens to what other are saying without interrupting and also the willingness to pick up new skills and apply it to their jobs.

·         Organisational skills – skills acquired to take a systematic approach to every task.

·         Time management – A very crucial skill required to manage time to ensure tasks are completed according to deadlines

·         Team player – those who are team players are co-operative and can be leaders.

·         Professionalism

·         Improving comprehension skills

·         Flexibility and adaptability

Soft skills training courses helps the employee perform better at work. They allow them to use their technical skills and knowledge effectively and efficiently.  It helps them to interact with their employers, colleagues and customers. It also ensures work is completed on time. It also inculcates an attitude that is required to represent the organisation to the global business world.